To request a lost PIN simply contact the New York Customer Service Center via telephone at 1-80 1-80. *Note: Check paying customers should reference their account numbers on individual payments and all E-ZPass related correspondence. Return Tags – E-ZPass CSC, PO Box 149001, Staten Island, NY 10314-9001.Postal Correspondence – E-ZPass CSC, PO Box 15187, Albany, NY 12212-5185.Telephone – 1-80 1-80 (Available 24/7, with CSC representatives accessible M-F from 7AM-7PM, and Sat 8AM-2PM).Accessing Pre-Conversion Account InformationĬustomers can access their account information, make payments, return tags, and address service issues via the following options:.Visit to access these FAQs directly, or click on the specific question topic links below for more details: Online access to your account, online E-ZPass Application, Road and Travel Conditions, FAQs, and participating. The E-ZPass New York Customer Service Center has an extensive resource of frequently asked questions available online to help educate and inform current account holders and potential enrollees. E-ZPass New York Service Centers website. E-ZPass tags can also be purchased right at a staffed Peace Bridge toll booth.Į-ZPass Program Frequently Asked Questions (FAQs) There is no toll to enter the United States.īecoming a member is easy! Click hereto begin the online enrollment process. *Note: Tolls are paid one way into Canada. Saturday: 8am-12pm FOR CUSTOMER SERVICE, PHONE TOLL FREE 1-800-333-TOLL(8655) TEXT. Please make sure you have all your transponders near if you’ve been using multiple ones. Here you can find a list of all the websites, too. For instance, New York drivers can begin this process by visiting the NY E-ZPass website. With E-ZPass, account information on an electronic tag installed in your car is read by a receiving antenna in the toll lane and the toll is electronically deducted from your prepaid toll account.ĥ.) Dedicated toll lanes for E-ZPass members only. How to return your E-ZPass tag To start the cancelation process, visit the correct website for your location. E-ZPass provides a savings of 5 on all throughway tolls and is accepted in 15 states: Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New. On the Thruway, including the Grand Island bridges, the cash rate is 30% higher than E-ZPass plus there is a $2.00(USD) administrative surcharge and hefty late payment fees. E-ZPass is an electronic toll collection technology that makes traveling more convenient, helps reduce traffic congestion, and saves you money at the Peace Bridge and on the New York State Thruway system.Īt the Peace Bridge, E-ZPass is half the cost of the cash rate.
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